Air India and Incredible India Sign Tourism MoU as Foreign Arrivals Drop 8%

Air India and India's Ministry of Tourism have signed a two-year Memorandum of Understanding to jointly promote the Incredible India brand across the carrier's global network, as the country grapples

AI-generated Axo News staff avatar for Elena Petrov
5 Min Read

The agreement, signed in New Delhi on 27 July, is non-commercial, non-binding and non-exclusive. Neither side has committed funds. A joint working group will now translate the framework into concrete campaigns, trade activity and stopover products.

What the Air India Tourism Deal Covers

The MoU spans joint marketing, destination storytelling, trade partnerships and visitor experience improvements. Global campaigns will run under the Incredible India banner, with Air India’s digital channels, in-flight media and customer touchpoints serving as distribution platforms.

Branding could also appear on aircraft livery and boarding passes, subject to mutual agreement. The airline has put stopover travel on the table as Delhi and Mumbai mature into major international hubs, aiming to convert transit passengers into visitors rather than mere connecting traffic.

Loyalty perks linked to Air India’s Maharaja Club are under consideration, potentially covering museums, heritage sites and cultural attractions. None of these ideas yet constitute a bookable package.

Network Reach and Hub Ambition

Air India flies to 40 international destinations across five continents. The carrier reports 25 codeshare agreements and more than 120 interline partnerships, connecting India to over 1,000 destinations worldwide.

Nipun Aggarwal, Air India’s Chief Commercial Officer, said the airline has “a unique responsibility to showcase the country to the world.” P. Balaji, Group Head of Governance, Risk, Compliance and Corporate Affairs, said the deal reflected “a shared belief that aviation and tourism can be powerful partners.”

For Air India, the prize is a stronger hub proposition at Delhi and Mumbai and a bigger role in the visitor journey. When the country’s name is painted on the aircraft, the line between airline brand and nation brand is thin.

Trade Partners Get a Seat at the Table

The partnership is not built solely for consumers. Air India and the Ministry plan to work with tour operators, travel sellers, state tourism boards and industry groups through roadshows, tourism fairs and familiarisation trips.

Australia sits within Air India’s five-continent network, and the MoU calls for collaboration with travel partners in key overseas markets. If stopover offers and destination content follow, agents may gain new ways to sell India beyond its best-known gateways.

Why the Timing Matters for India Tourism

India’s tourism story is strong, but the latest inbound figures show why a fresh push is needed. The Ministry’s tourism dashboard recorded 9.15 million foreign tourist arrivals in 2025, down 8.07% from 2024. The broader international tourist arrival count, which includes non-resident Indian arrivals, reached 20.22 million, down 1.71%.

The challenge is not visibility. India has plenty of that. The harder task is converting interest into trips, longer stays and higher visitor spend.

First, but Not Only

Air India stated it was the first global airline to partner with the Ministry in this way. That claim comes with a footnote. On 30 July, the Ministry signed a separate tourism deal with IndiGo, also non-exclusive and without financial commitment.

The wider strategy is now clearer: India is chasing reach, not exclusivity. For Indian tourism, the goal is simple — more travellers who do not merely see an Incredible India message, but act on it.

What Happens Next

Watch the joint working group’s first moves. The MoU earns its keep not in the signing photo but in the campaigns, trade leads, stopover packages and bookings that follow. If stopover products launch at Delhi and Mumbai, transit passengers become a new visitor segment. If Maharaja Club perks materialise, loyalty members get reasons to extend India stays. The two-year clock is ticking, and the non-binding nature means either side can walk away. The next six months will show whether this framework becomes a sales engine or stays a handshake.

— Elena Petrov, travel desk, AXO News

Share This Article